Frequently Asked Questions

Our company name is Anchored Prints, and we specialize in custom printing services for apparel and promotional items. While we don’t have a specific clothing brand, we help bring your unique designs to life through our high-quality printing methods. You can learn more about our services and view examples of our work on our website: www.anchoredprints.com

Our shirts are proudly produced in Anaheim, California.

We are based in Anaheim, California.

No, we don’t have a physical store. Due to high production volume, we cannot accommodate in-person visits to our warehouse.

We offer a variety of printing services, including screen printing, direct-to-garment (DTG) printing, direct-to-film (DTF) printing and embroidery. Additionally, we provide custom printing for promotional items like tote bags and other branded merchandise. If you’re unsure which printing method is best for your project, our team is happy to help! Contact us for personalized recommendations or to get a quote.

We proudly offer our in-house brand, ALA. Our solid-color tees are made of 100% cotton, while our Heather options are 90% cotton and 10% polyester.

Our tees are regular-fit, unisex, and soft-style, comparable to popular brands like Tultex and District. They’re made from 100% pre-shrunk cotton, ensuring comfort and durability without feeling too baggy.

Our tees are primarily cotton, while our lightweight hoodies are cotton with a polyester blend.

Yes, our promo garments are true-to-size. If you prefer oversized or long tees, let us know—we offer a variety of options.

For promo tees, we offer two options: a selection of four colors (Black, White, Heather Grey, and Sand Dune) or a broader range with over 20 color choices. Hoodies are currently available only in Black.

We don’t have a full catalog but can share our wholesale pricing list. Garment prices are available on our website.

The promo includes printing in one location. Additional print locations can be added for a small fee.

Yes, you can specify sizes and mix colors in your order. We recommend a size breakdown of S-15, M-25, L-35, and XL-25 for balanced inventory.

The promo applies to 100 unisex adult tees. Youth sizes, long sleeves, or hoodies can be added at adjusted prices.

Yes, but due to production costs, it will be more expensive. Alternatively, we can send a sample featuring our Anchored Prints design.

Yes, we provide custom neck labels for an additional fee of $0.50 (discounted from $1) each, covering the cost of materials, ink, and labor.

Yes, you can! Samples are available for $15, including shipping. If you're located near Orange County, we may provide a free sample. For orders outside the area, a small fee covers the cost of the shirt and shipping. Please specify your preferred size, color, and shipping address when requesting a sample.

Our minimum order is 50 pieces for Promo Custom Hoodies and 100 pieces for the Wholesale T-Shirt Deal.

Oversized items require extra material, which increases production costs. We appreciate your understanding.

We accept payments through a secure online link where you can safely enter your card details. At this time, we do not accept PayPal or Venmo.

Full payment is required upfront to begin processing your order.

Yes! Resellers purchasing 300+ pieces may qualify for a bulk discount. A reseller’s certificate may also qualify you for a tax discount.

Promo pricing applies to 100 pieces for tees and 50 pieces for hoodies. Orders below the minimum will follow regular pricing

No, shipping costs $35 per box, accommodating up to 100 tees (S to XL). Tracking details will be emailed once the order ships. We partner with trusted carriers like UPS and FedEx to ensure reliable and timely delivery.

Our standard turnaround time is 21 days. Rush orders are available upon request for an additional fee.

We offer replacements or refunds for issues such as damaged garments (e.g., holes or defects), incorrect garment colors, print color discrepancies (e.g., significantly different from the approved Pantone), or poor print quality (e.g., blurry or misaligned prints). To resolve the issue promptly, please contact us with photos and details of the problem within 7 days of receiving your order. Once verified, we will arrange for a replacement or refund, and we’ll cover shipping costs for replacements.

If an order is canceled within 24 hours of placement, no cancellation fee will be applied. However, if the order is canceled after 24 hours, a 25% cancellation fee will be charged to the total bill to cover processing and restocking costs.